NAMI Publication Identifies Best Practices for Engagement in Mental Health Care
Many people who seek mental health care drop out. Of those who drop out, 70 percent do so after their first or second visit. The first moments of interaction between a service provider and a person seeking care for a mental health condition can set the tone and course of treatment. To explore how the quality of relationships and interactions affects outcomes for people with mental illnesses and their families, the National Alliance on Mental Illness (NAMI) worked to better understand the process of engagement in mental health care. Engagement: A New Standard for Mental Health Care provides insight into diverse perspectives and best practices on how to create engaging and effective mental health care.