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Community service directory
A resource directory, often kept online, is available to help people with criminal justice involvement and their families identify local reentry resources, including behavioral health services. Read More
Court-based diversion
People in need of behavioral health services are identified and referred to a court-based program in lieu of traditional case processing. These programs often include a supervision component and connections to treatment and services. Read More
Crisis Intervention Team (CIT)
CIT officers are dispatched to mental health calls or to assist officers who are not CIT-qualified. These officers complete a 40-hour training course in mental health and de-escalation techniques and maintain partnerships with mental health providers. CIT officers are volunteers selected by their agencies (representing approximately 25 percent of the… Read More
Crisis lines
Crisis lines provide direct support to individuals experiencing distress via telephone. The lines are typically confidential and can provide immediate support and problem-solving, and well as facilitate referrals to mental health and community support services. Read More
Crisis stabilization centers
Crisis stabilization centers provide short-term access to emergency psychiatric services for individuals experiencing crisis. These centers often provide constant supervision throughout a person’s stay. Some centers provide care for less than 24 hours, while others provide short-term residential stabilization services. Policies are established that enable law enforcement officers to efficiently… Read More
Dispatch collaborates with mental health services
Dispatchers are trained to identify mental health-related calls and, if appropriate, transfer them to helpline crisis counselors who are stationed in the dispatch center. These crisis counselors then determine whether the situation can be resolved over the phone, rather than by a patrol unit. Read More
Forensic Assertive Community Treatment (FACT)
Forensic Assertive Community Treatment (FACT) adapts the assertive community treatment (ACT) model to serve people with criminal justice system involvement, focusing on preventing arrest and incarceration. Treatment is coordinated by a multidisciplinary team with high staff-to-client ratios that assumes around-the-clock responsibility for clients’ case management and treatment needs. Read More
Case management team
Law enforcement officers work with behavioral health professionals and pretrial and probation officers to develop specific solutions to reduce the likelihood someone will have repeat interactions with law enforcement. This approach–which often includes outreach and follow up–aims to keep people connected to mental health and community services and following their… Read More
Co-responder team
Mental health crisis workers ride in patrol cars with specially trained law enforcement officers and, as a team, they respond to mental health calls for service and/or follow up with repeat utilizers. The team also links people with mental illnesses to appropriate services or provides other effective and efficient responses. Read More