Skip to content

Case management team

Law enforcement officers work with behavioral health professionals and pretrial and probation officers to develop specific solutions to reduce the likelihood someone will have repeat interactions with law enforcement. This approach–which often includes outreach and follow up–aims to keep people connected to mental health and community services and following their treatment plans.

For more information on this intervention, see this resource:
Local Examples

Los Angeles County, CA Los Angeles Police Department

  • The Case Assessment Management Program (CAMP) uses a case management approach to facilitate treatment for people who have had repeat encounters with law enforcement.
  • The program pairs police detectives with psychologists, nurses, and social workers to address peoples' behavioral health needs and avoid future law enforcement encounters.
For a sample related to this example, see this resource:
For more information on this example, see these resources:

Harris County, TX Houston Police Department

  • The Chronic Consumer Stabilization Initiative (CCSI) identifies people who are in frequent contact with Houston Police Department and offers intensive case management services from staff at The Harris Center for Mental Health and IDD, the local mental health authority.
  • The initiative is designed to address the underlying causes of people in crisis who have repeat contact with police by identifying people with unmet needs that are facing barriers to mental health treatment access and connect them to needed mental health treatment and psychosocial services.
For more information on this example, see these resources:



1 - Reduce bookings into jail
3 - Increase connection to treatment

Last updated: April 21, 2019