Skip to content

Comprehensive process analysis

A person’s movement through the justice system is traced, from their first contact with law enforcement to the final case disposition. By including detailed information–including data that specifies capacity needs–the planning team is better positioned to identify opportunities to improve services and prioritize needs.

For samples related to this intervention, see these resources:
For more information on this intervention, see these resources:
Local Examples

Fulton County, GA Fulton County Justice and Mental Health Task Force

  • The task force participated in a sequential intercept mapping workshop to identify resources and gaps in the criminal justice and behavioral health systems.
  • The task force also completed a "swim lanes" process analysis that provides a different visual of available resources and gaps.
For samples related to this example, see these resources:

Dauphin County, PA Dauphin County Criminal Justice Advisory Board (CJAB)

  • The CJAB worked with the CSG Justice Center to conduct a system flow analysis of all the services available in the county for people with behavioral health needs who have been involved with the criminal justice system.
  • A qualitative analysis was performed to shed light on how people who have serious mental illnesses move through Dauphin County's criminal justice system from before arrest through release.
For more information on this example, see this resource:

Lincoln County, OR

  • Leaders in Lincoln County, an isolated rural community that joined the Stepping Up initiative in 2016, conducted a community needs assessment through Sequential Intercept Model (SIM) Mapping.
  • Representatives from law enforcement, the court, public and private behavioral health, and peer support participated in this process.
  • SIM Mapping established a process for community-wide collaboration and provided each individual agency or department with a clear role for providing access to quality care at the earliest point possible.
For more information on this example, see this resource:

Winona County, MN

  • Over 60 people from the community participated in a two-day virtual community systems mapping event, representing government agencies, the private sector, nonprofits, and people with lived experience in the criminal justice and behavioral health systems.
  • The mapping process identified areas in which gaps existed for people in the criminal justice system with mental health and/or substance use needs.
  • County leaders developed a strategic plan using results of the mapping process and have begun addressing the top priority items through the use of workgroups. As each workgroup concludes its work, the county will focus on another “gap” and develop a plan to address the gap.
For more information on this example, see this resource:

Martin County, FL

  • The Martin County Human Services Department and the Mental Health Court team invited community stakeholders to participate in a Sequential Intercept Mapping workshop. The goal of this workshop was to collaborate and identify gaps in the criminal justice and behavioral health systems to develop solutions for the areas of need.
  • The top areas of focus were determined to be the need for local mobile crisis services, affordable and specialized housing, outpatient services and provider capacity, case management services, and a central hub or rapid access center.
  • To address these needs, the Martin County Stepping Up team developed strategic action plans for each priority area, and specific stakeholders were tasked with the implementation of the action steps. Additionally, the Human Services Department scheduled follow-up meetings with community stakeholders to discuss the progress made or issues encountered in achieving these goals.
For more information on this example, see this resource:

Policy & Practice



Last updated: November 3, 2023