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Referral form to alert first responders of behavioral health needs
Typically through completing and submitting a form that includes identifying information, people can notify law enforcement of a family member’s conditions and needs–including mental illness–to better inform personnel for potential future encounters. Read More
Response policy for law enforcement
A written policy helps officers determine the proper procedure when encountering an individual with mental illness in different scenarios. Read More
Homeless outreach teams
Law enforcement officers, often working as a specialized team with social workers and housing system partners, engage people experiencing homelessness in the community and respond to homelessness-related calls for service in an effort to connect them to housing and other services. Read More
Mental health personnel reviews law enforcement records
The law enforcement agency allows mental health personnel, often those that are embedded in the agency, to review records in their data system. Mental health personnel can then follow up on calls or encounters that have been flagged as having a mental health component to provide support, treatment referrals, and… Read More
Crisis Intervention Team (CIT)
CIT officers are dispatched to mental health calls or to assist officers who are not CIT-qualified. These officers complete a 40-hour training course in mental health and de-escalation techniques and maintain partnerships with mental health providers. CIT officers are volunteers selected by their agencies (representing approximately 25 percent of the… Read More
Crisis lines
Crisis lines provide direct support to individuals experiencing distress via telephone. The lines are typically confidential and can provide immediate support and problem-solving, and well as facilitate referrals to mental health and community support services. Read More
Crisis stabilization centers
Crisis stabilization centers provide short-term access to emergency psychiatric services for individuals experiencing crisis. These centers often provide constant supervision throughout a person’s stay. Some centers provide care for less than 24 hours, while others provide short-term residential stabilization services. Policies are established that enable law enforcement officers to efficiently… Read More
Dispatch collaborates with mental health services
Dispatchers are trained to identify mental health-related calls and, if appropriate, transfer them to helpline crisis counselors who are stationed in the dispatch center. These crisis counselors then determine whether the situation can be resolved over the phone, rather than by a patrol unit. Read More
Case management team
Law enforcement officers work with behavioral health professionals and pretrial and probation officers to develop specific solutions to reduce the likelihood someone will have repeat interactions with law enforcement. This approach–which often includes outreach and follow up–aims to keep people connected to mental health and community services and following their… Read More