Archive

Officers have access to mental health professionals through tablet devices, which can be used in the field during mental health-related encounters. People involved in these encounters can speak with mental health professionals who conduct appropriate interventions virtually. Read More

Law enforcement officers are equipped with technology that enables them to remotely video-conference with mental health professionals. Officers can then connect people in need with a mental health professional. Read More

Dispatchers and call-takers are trained to identify and appropriately respond to calls that may have a mental health component. This can include mental health awareness, verbal de-escalation techniques, appropriate triage and dispatch protocols, and coding of mental health calls. Read More

Law enforcement officers are trained to recognize and appropriately respond to people with mental illnesses and co-occurring disorders. Training commonly includes information about the signs and symptoms of mental illness and crisis management and intervention techniques. Read More

An evidence-based model that combines affordable housing and flexible supportive services for people experiencing homelessness, including those with criminal justice histories and behavioral health needs. Criminal justice agencies can partner with housing agencies and providers to develop supportive housing programs that target individuals who are leaving prisons and jails. Read More

Law enforcement officers, often working as a specialized team with social workers and housing system partners, engage people experiencing homelessness in the community and respond to homelessness-related calls for service in an effort to connect them to housing and other services. Read More

Dispatchers are trained to identify mental health-related calls and, if appropriate, transfer them to helpline crisis counselors who are stationed in the dispatch center. These crisis counselors then determine whether the situation can be resolved over the phone, rather than by a patrol unit. Read More

Law enforcement officers work with behavioral health professionals and pretrial and probation officers to develop specific solutions to reduce the likelihood someone will have repeat interactions with law enforcement. This approach–which often includes outreach and follow up–aims to keep people connected to mental health and community services and following their… Read More